Privacy Policy

This Privacy Policy covers the data we collect and how it is used, disclosed, shared and stored.

1. Company Name Identity
Shall you have any questions regarding this Privacy Policy, you can contact us by using the following information:

Address: Rúa de Industria 108, 27003, Lugo (Galicia).
Phone: 982 20 70 58
Fax: 982 20 70 63
Mobile: 665 056 185

2. ¿What information do we collect?
You can visit our website anonymously.

If you opt for registering on our website anonymously, a variety of data categories will be processed about you and in your name:

“Account data”
When you register an account on our website, make an order, subscribe to our newsletter or answer a survey, we collect basic contact data, such as email address and contact name, company name, address, phone number, Company Tax ID (CIF), language and currency preferences, any purchase order number, any invoice recipient email address and credit card or bank account masked data.

“Settings data”
When final users send a consent from their website, the following data will be recorded automatically:
• Final user’s IP address, anonymously.
• Date and time of consent.
• Final user’s browser user-agent.
• The URL from which the consent was sent.
• Final user’s consent status, which serves as proof of consent.

Password and consent status are also saved in the browser as proof of consent.

3. Legal base
3.1. The General Data Protection Regulation (EU) 2016/679 (GDPR)
Processing of your data is subject to your consent or in case processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract (see GDPR art. 6(1)(a)-(b)).

If processing is subject to your consent, you can withdraw your consent at any time by contacting us.

3.2. Integrity
In order to ensure integrity, all data transit is encrypted in alignment with the best practices to protect data confidentiality and integrity.

3.3. Confidentiality
All members of staff are bound to absolute confidentiality and must sign a confidentiality agreement.

3.4. Transparency
Our Company will keep you informed at all times regarding changes in our processes to protect data privacy and security, including practices and policies. You can request information at any time regarding where and how your data is stored, protected and used.  

3.5. Personal data violation notice
In case your data are compromised, our Company will notify you and the competent supervisory authorities in a 72-hour period, via email, with information regarding the scope of the violation, the affected data, any impact on the service and the action plan including measures to protect the data and limit any possible negative effect on stakeholders.

The “personal data breach” refers to a violation of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, to the personal data, shared, stored or processed, related to service delivery.

4. Links to third parties
Occasionally, and based on our criteria, we can include or offer third-party products or services on our website. These third-party websites have separate privacy policies. Therefore, we take no responsibility for the content and activities of these linked websites. Nevertheless, we aim to protect the integrity of our webpage and appreciate any comment regarding these websites.

5. Personal data rectification, restriction or deletion request

5.1. Rectification
At any time you can obtain, without undue delay, the rectification of inaccurate personal data concerning yourself.

5.2. Deletion
You can obtain the erasure of personal data concerning yourself, without undue delay.

6. Data retention
6.1. Data retention policy
The account data will be stored, in compliance with fiscal regulations, for a maximum of five full fiscal years from the cancellation of your service account.
The settings data and the data generated by the system will be deleted immediately when you cancel the service account.
The final user’s data will be deleted permanently 12 months after registration, and immediately after cancelling the service account.

7. Your consent
By using our website, you agree to this Privacy Policy.

8. Changes to our Privacy Policy
Shall we decide to revise our Privacy Policy, we will post the modifications on this webpage and we will then update the “Updated Date” of the Privacy Policy.

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